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« on: August 03, 2008, 08:28:49 PM » |
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These are the Admin guidelines for BOOM! Public Servers?
The primary goal of paying hundreds of dollars each month to rent game servers is to create a place where players can enjoy their gaming experience. Having server administrators insures that BOOM! Gaming can help facilitate an environment that is fair and fun for all players. BOOM! Gaming wants their servers to stand out, and as a result we must hold ourselves accountable.
We must operate in a way that syncs our behavior towards the foundational purpose of having the servers in the first place. Server Administrators, regardless or rank, are expected to conduct themselves professionally and model the server code of conduct at all times. Server Administrators are expected to adhere to the following guidelines:
Server Administrators shall be friendly and courteous to ALL server guests. Rogue Admins will empty a server of the players and we will not stand for this behavior!
1. Server Admins are requested to sign on to STEAM and or Xfire and at least idle our Ventrilo Server anytime they are online. This does not mean they are expected to chit-chat all the time if they don't want to, just be there if a problem comes up and some one needs help. THIS IS A HUGE HELP AND IS VERY IMPORTANT IF WE ARE TO PROTECT OUR SERVERS FROM DICKHEADS! We need Admins to be available to players so if a cheater is in a server, players can reach an Admin for help.
2. Admins should work together to maintain a fun environment and not create confusion by running commands that contradict one-another.
3. If a Server Administrator is asked to free a spot for another member, the Administrator must warn the players in the server first. This will be done by typing "***Kicking for BOOM! Member****" three times. At no time shall a BOOM! member be kicked to free a slot. Server regulars may only be kicked by Admins and then only if they are known to be AFK.
4. The map may only be changed off its current cycle in order to populate the server. However, maps may also be changed by Rock the Vote (RTV) (if enabled). The vote results stand, so Admins are not to start another vote if the vote doesn't go their way! Admins are not to change the map without Rock-the-vote first when other people are playing! If the map is a 24/7 Map server such as our Crackhouse server, the map is not to be changed at all.
5. Players who are AFK for a significant number of rounds will automatically be moved to "Spectator mode" by the Admin Plug-in to ensure teams remain even and games keep moving. Players who are in spectator mode for a significant number of rounds or a map cycle may be kicked in order to free slots for other players when the server is near or totally full..
6. "Fun" player management tools like freeze, burn, slay, etc. should not be used by Admins unless on players who are not paying attention to Admin warnings for misconduct. Other than that, the only commands Admins should be using during regular game play for player infractions are: Move to Spectator - Kick - Ban.
7. Restricting weapons of any type is not allowed unless done after a vote has been started requesting to do so. The player vote stands and NO means NO! If weapon restrictions are granted, the restricted item must be returned at the end of the round or before the Admin leaves the server. Occasional "Fun Rounds" like "Knives-Only" on certain servers are ok, but should be done with discretion and not repeatedly. It's best to start a vote when doing these so players don't get upset. "Fun Rounds" are never allowed in GunGame because they disrupt the game.
8. Admins are REQUIRED to submit demos of players caught cheating. This does not mean you can't ban them, it only means get a demo first. This includes even when the player is using an obvious aimbot where the person's spinning around like nuts, their gun's shaking violently every time they pull the trigger or the their screen is upside down while spectating them (all of which are clearly aimbot side-effects). Admins are REQUIRED to upload the demo to the Banning System within 48 hours to facilitate the resolution of ban appeals in a timely manner. Demos are also a valuable tool that is used to train new Admins on how to spot cheaters.
Suspected wall-hacking and no-recoil hacks will hurt but not destroy our Gungame and DeathMatch servers. In most cases, a ban for these cheats should be delayed for demo review from other Admins using the uploaded demo files. Once the review is done, the ban can be administered via the banning system even if the player isn't in the server. When in doubt, submit a demo and ask that it be reviewed by a Senior Admin or Manager for a final analysis and decision. We do not want to get into the habit of banning legit players, so use your discretion carefully.
When doing a demo, make sure you are in spectate mode and are viewing from the cheater's point-of-view so we can see what he's seeing and doing. Also, and very importantly, once you start recording, open your in-game developer's console and execute the "Status" command while the demo is running so everyone, including the cheater's STEAM ID is captured in the demo. We can get the person's name and STEAM# from the demo file for the ban if we decide to do it later after a review or if that info is somehow lost. If the player info is lost, the only way to recover it without the "Status" info in the demo is by browsing a large number of server logs will need to be done and only after the server is restarted in order to close the log files for review.
ALL CHEATERS ARE TO BE BANNED PERMANENTLY. THERE ARE NO EXCEPTIONS TO THIS RULE - EVER!
***NOTE - If there is some prick in one of our servers who is obviously aimbotting, spamming or just being and outright dick, ban him immediately after the demo! But make sure a demo follows if he's cheating. It's required!
What enforcement is taken for rule violations by Admins?
Server Administrators that violate the above guidelines will be generally be subject to the following consequence:
First: Verbal warning / counseling from a Manager.
Second: Fourteen-day suspension of administration privileges.
Third: Admin privileges permanently suspended.
Depending on the situation, a permanent suspension may occur immediately based upon the violation that takes place. We need our Admins to remain professional at all times, that 's why we have these rules and our Admin staff is known to be some of the best Admins out there because we are so careful.
Thanks for all your hard work! - Mav
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